Privacy Policy

This policy explains how Sarasota Landscaping Inc. (“we,” “us,” or “our”) handles information collected through landscapingsiestakey.com (“Landscaping Siesta Key” or “this website”) and when you call, text, or email us after finding it. Sarasota Landscaping Inc. is a landscaping company serving Sarasota County and Manatee County, Florida. This website is one of several websites we run; the visit form here goes to the same office as sarasotalandscaping.com. Using this website is also subject to our Terms of Service.

Information you give us

This website has no accounts and takes no payments. We only receive personal information when you choose to send it, for example through the “Book a visit” form. The form asks for:

• Your name and phone number (required).
• Your email address, street address, and town (optional).
• The kind of job, your timing, the best time to visit, and any notes you add (optional).

With the form we also receive the page and website you sent it from, the website that referred you, any campaign tags in the link you arrived by (such as utm_source or an ad click ID), and, if you came from an AI assistant such as ChatGPT or Perplexity, the assistant’s name. If you call, text, or email us, we receive whatever you choose to share, such as photos of your yard.

Where form entries go

Form entries are saved in a private database that Sarasota Landscaping Inc. uses to track estimate requests, and our office is notified by email so someone can call you back. We use an email delivery service to send that notice to our own office. We do not send you automated marketing emails or texts from this form.

Website chat

This website has an optional chat helper that answers questions about our work. Chat conversations are saved in the same private database, with the page you chatted from and the time, so we can follow up on your request and improve our answers. We store a scrambled code instead of your IP address. Chat messages are processed by our AI provider, Anthropic, to write the replies. If you send your details through the chat’s quote form, they are handled like the visit form described above.

Calls and texts

By sending the form, you agree that Sarasota Landscaping Inc. may call or text you at the number you entered about your request. We don’t send marketing texts, and agreeing isn’t a condition of any purchase. Message and data rates may apply. Reply STOP to any text to opt out of texts, or tell us on a call. We do not share your phone number or your consent with anyone for their own marketing.

Our own visit statistics (no cookies)

We keep our own simple visit statistics. When you load a page, scroll, tap our phone number or a button, or start or send the form, your browser sends a short note to our own system (app.sarasotalandscaping.com). The note includes the page address, the website that referred you (without its query string), campaign tags in the link, your general device type (phone, tablet or computer), how far you scrolled, and the name of the AI assistant that referred you, if any. It does not include what you type into the form.

To count these visits without cookies, your browser keeps a random visitor ID in its local storage and a random session ID in its session storage (a new session starts after 30 minutes without activity). These IDs are not tied to your name. You can reset them at any time by clearing this website’s data in your browser. Your IP address is used only briefly to block abuse and is not stored with these statistics.

PostHog product analytics and session replay

We also use PostHog, a product analytics service from PostHog Inc. (hosted in the United States), to understand how visitors use this website so we can improve it. When a page loads, PostHog records the pages you view, the website that referred you, clicks and taps on links and buttons, how long you stay, your browser, device type and general location derived from your IP address, and a session replay: a reconstruction of how the page looked and moved while you used it (scrolling, clicks, and page changes).

Every form field is masked in session replays, so what you type into the visit form (your name, phone number, email, address, and notes) is never recorded by PostHog, and we never send PostHog your name, email, or phone number. To recognize a returning browser, PostHog stores a random ID in a first-party cookie and in your browser’s local storage on this website. PostHog processes this information for us as our service provider, under its privacy policy at posthog.com/privacy.

Your choices: PostHog does not load if your browser sends a Do Not Track or Global Privacy Control signal. You can also opt out in this browser with the button below, or block or clear this website’s cookies and storage in your browser settings.

Umami web analytics

We also use Umami, an open-source, cookieless web analytics tool that we run ourselves on Vercel, to count visits across our websites. It records the page you view, the website that referred you, your browser, operating system, device type, screen size, language, and general location (country, region, and city) derived from your IP address. Umami does not set cookies, does not store your IP address, and does not record anything you type into forms. It does not load if your browser sends a Do Not Track or Global Privacy Control signal, or if you opted out with the button above.

Hosting and Vercel tools

This website is hosted by Vercel Inc. Like most hosts, Vercel may automatically record basic technical information when pages load, such as IP address, browser type, and the pages requested, for security and to keep the site running. We also use Vercel Web Analytics and Vercel Speed Insights to see aggregate page views and how fast pages load. Vercel processes this information under its own privacy policy at vercel.com/legal/privacy-policy.

AI crawlers and other automated visitors

When a known AI crawler or AI assistant (for example GPTBot, ClaudeBot, or PerplexityBot) requests a page, we log the bot’s name, the page it asked for, the response status, the time, its user-agent text, and a shortened network prefix of its IP address (the first three parts of an IPv4 address, or the first 48 bits of an IPv6 address). We never store the full IP address. This log is about automated software, not people browsing the site.

Cookies

This website does not use advertising cookies, and the fonts and images are served from this website itself. PostHog sets a first-party analytics cookie (and uses local storage) to recognize a returning browser, as described above; you can opt out or block or delete it in your browser settings. The only other cookies this website can set are a preview flag our own staff use when reviewing the site and, if we ever test two versions of a page, a cookie that keeps showing you the same version. No such test is running as of the effective date above; if one starts, this cookie is used only for that test.

How we use your information

• To respond to your questions and estimate requests.
• If you include your email address in a request, to send you one automatic email confirming we received it.
• To schedule and carry out on-site visits and project work.
• To prepare estimates, quotes, invoices, and project records.
• To understand which pages and websites bring in requests, and to keep this website working and secure.
• To meet legal, tax, and accounting obligations.

How we share information

We do not sell or rent your personal information. We only share it when needed to do the work or run the business, for example with:

• Service providers we use for website hosting, website analytics (PostHog and Umami), our database, email, phone, and accounting.
• Suppliers or subcontractors who need project details to complete your job.
• Authorities, when required by law, such as for permits or in response to a valid legal request.

Ratings and outside links

The Google rating link takes you to our public Google Business Profile. Links to Google, Facebook, sarasotalandscaping.com, and other sites take you to pages governed by their own privacy policies.

How long we keep information

We keep contact and project information for as long as needed to respond to you, complete and support the work, and meet legal, tax, and accounting requirements. When it is no longer needed, we delete it or dispose of it securely.

How we protect information

We take reasonable steps to protect the information you send us. No method of sending or storing information over the internet is completely secure, so we cannot guarantee absolute security.

Your choices

You can ask us what personal information we have about you, ask us to correct or delete it (subject to records we are required to keep), or ask us to stop contacting you at any time. Use the contact details below.

Children’s privacy

This website is meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date above.

Contact us

Sarasota Landscaping Inc.
Phone or text: 941-893-7767
Email: landscapesarasota@gmail.com